Legal Documentation

1. Data Controller

north visual current, registered at Sportfliegerstraße 5, 12487 Berlin, Germany, is the data controller responsible for the processing of personal data collected through this website, in accordance with the EU General Data Protection Regulation (GDPR) 2016/679.

2. Data Collection & Purpose

We collect personal data that you voluntarily provide when using our contact forms, including:

• Full name (for identification purposes)
• Email address (for communication response)
• Communication content (for service inquiry processing)

We also automatically collect technical data through essential cookies including: IP address, browser type, operating system, and usage patterns for website functionality and security purposes.

3. Legal Basis for Processing

We process your data based on the following legal grounds under Article 6 GDPR:

• Consent (Art. 6(1)(a)): When you voluntarily submit contact forms
• Contract Performance (Art. 6(1)(b)): When processing service requests and project engagements
• Legitimate Interest (Art. 6(1)(f)): For website optimization, security monitoring, and fraud prevention

4. Data Retention

Personal data is retained for a maximum of 24 months from the last interaction, unless longer retention is required by German commercial law (§ 257 HGB) or for the establishment, exercise, or defense of legal claims. Contact form submissions are automatically deleted after 24 months of inactivity.

5. Data Sharing & Transfers

We do not sell, rent, or share your personal data with third parties for marketing purposes. Data may be shared with:

• Technical service providers (hosting, CDN) operating within the EU/EEA
• Legal authorities when required by German law or court order

No data is transferred outside the EU/EEA without adequate safeguards as defined in Chapter V of the GDPR.

6. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of Access (Art. 15): Request information about data we hold about you
• Right to Rectification (Art. 16): Correct inaccurate personal data
• Right to Erasure (Art. 17): Request deletion of your personal data
• Right to Restriction (Art. 18): Limit processing of your data
• Right to Portability (Art. 20): Receive your data in a structured, machine-readable format
• Right to Object (Art. 21): Object to processing based on legitimate interests
• Right to Withdraw Consent (Art. 7(3)): Withdraw consent at any time without affecting prior processing

7. Exercising Your Rights

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days. You also have the right to lodge a complaint with the Berlin Commissioner for Data Protection and Freedom of Information (BlnBDI) at berlin.de/blnidi.

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website, in accordance with the German Telemedia Act (TMG) and the ePrivacy Directive as implemented in German law. They help us provide you with a better experience by enabling certain functionalities.

2. Types of Cookies We Deploy

3. Third-Party Cookies

We do not deploy third-party tracking or analytics cookies. The only external content loaded is Google Maps for our contact page location display, which operates under Google's独立 privacy policy. Google Maps may set its own cookies as per Google's data processing terms.

4. Managing Your Cookie Preferences

You can control cookie settings through:

• Our cookie consent banner displayed on your first visit (with Accept/Decline options)
• Your browser settings — most browsers allow you to block or delete cookies
• Browser extensions designed for cookie management

5. Impact of Disabling Cookies

Disabling essential cookies may affect website functionality, including the contact form submission process, navigation experience, and security protections. The website may not function as intended without essential cookies enabled.

1. Service Commencement

Work begins upon receipt of the initial payment milestone as defined in the project proposal. Each service engagement has clearly defined phases with specific deliverables and acceptance criteria as outlined in our service descriptions.

2. Milestone-Based Refund Structure

Refunds are calculated based on completed project milestones in accordance with German commercial law:

• Before Phase 1 Completion: Full refund minus 15% administrative fee to cover preliminary analysis and planning work already completed
• After Phase 1, Before Phase 2: 50% refund of remaining balance, reflecting completed architecture and analysis deliverables
• After Phase 2 Completion: No refund available; final phase proceeds to delivery with full commitment

3. Refund Request Process

Refund requests must be submitted in writing to [email protected] within 14 days of the milestone in question. Requests are reviewed within 5 business days, and you will receive a written response detailing the refund calculation and timeline.

4. Non-Refundable Items

• Third-party software licenses already procured for the project
• Domain registration and renewal fees
• Completed design work that has been formally approved by the client
• Server infrastructure costs already incurred

5. Dispute Resolution

Any disputes arising from this refund policy will first be addressed through direct written communication. If unresolved within 30 days, disputes will be submitted to mediation through the Berlin Chamber of Commerce (IHK Berlin). If mediation fails, disputes shall be resolved in the courts of Berlin, Germany, in accordance with German commercial law.

1. Acceptance of Terms

By engaging north visual current services, you (the "Client") agree to these Terms of Service. These terms constitute a legally binding agreement between the Client and north visual current (the "Provider"), registered at Sportfliegerstraße 5, 12487 Berlin, Germany.

2. Scope of Services

Services are defined in individual project proposals and statements of work (SOW). Any modifications to the scope require written agreement from both parties via email or signed amendment, and may affect pricing, timelines, and deliverables. The Provider reserves the right to adjust timelines for force majeure events.

3. Intellectual Property

Upon full payment of all invoiced amounts, the Client receives a perpetual, non-exclusive, worldwide license to use all deliverables including source code, design files, and documentation. The Provider retains the right to display work in portfolios, case studies, and marketing materials unless otherwise agreed in writing.

4. Confidentiality

Both parties agree to maintain strict confidentiality of proprietary information, trade secrets, and business strategies shared during the engagement. This obligation survives termination of the agreement for a period of 24 months and is governed by German trade secret law (GeschGehG).

5. Limitation of Liability

The Provider's total aggregate liability under any engagement shall not exceed the total fees paid by the Client under the specific project agreement. The Provider shall not be liable for indirect, consequential, incidental, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

6. Termination

Either party may terminate the agreement with 14 days written notice via email. Upon termination, the Client pays for all work completed and accepted up to the termination date. All work product delivered prior to termination is compensated in full. Post-termination support is available for 30 days at standard hourly rates.

7. Governing Law & Jurisdiction

These Terms are governed exclusively by the laws of the Federal Republic of Germany. Any disputes shall be resolved in the courts of Berlin, Germany. The UN Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.